Ignis Software

SERVICES As the makers of JSystem, Ignis offers three levels of support for JSystem users and Ignis products customers.   First Tier Support Support for First Tier JSystem open-source framework is provided, free of charge, by JSystem community. As the  makers of JSystem, we make sure that no question is left unanswered. Press here to get to JSystem Community page at JSystem site. Second Tier Support We provide our customer with support services that facilitate smooth implementation of automation projects and provide assistance where needed. Our technical staff is on stand-by 24*7, providing assistance via phone, online, or onsite. Service Level Agreements Ignis created support-service SLA agreements in order to provide our customers peace of mind, knowing that their automation goals will be met. Our SLAs offer guarantees for bug-fixes, as well as assured levels of availability, performance and timing of support services. Coupled with our top-notch engineers, our SLAs provide world-class support in the field of automated testing. For more information on JSystem support please contact us at This e-mail address is being protected from spambots, you need JavaScript enabled to view it